Service Excellence :
Dear Michael

Now that's what I call excellent customer service, and you must be commended for it. Thank you so much for your help and for answering all my questions. It's not easy making such commitment to a blender , but you have sure helped the thinking process. If anyone I know should ever needs a good blender , I will recommend that they come to you.

Kind Regards

Lalie

Service review:
Dear Michael,

Just a belated word of thanks and congratulations for the fine service your website and your team provided to me.  Within two days of ordering, and dilligent follow-up by your staff I had my goods - impressive.  Thank you - I am happy to recommend your internet-based services to anyone!

Chris Albertyn
Durban South Africa

Service Review:
Thank you so much for your extremely fast and efficient service.  It is a pleasure to do business with your company.

Kind Regards
Gail Grant

Product review: Oscar Juicer

Oscar Juicer : For the promotion of juicing we would suggest something along the following lines : In chronic diseases such as arthritis, colon problems, allergies, sinusitis, hormonal imbalances, heart and lung conditions and skin conditions such as eczema and psoriasis there is one common factor and that is that the acid-alkaline balance in the body is not where it should be. Our Western lifestyle creates an acidic environment in the body and diseases develop in an acidic environment. For the past seven years we have been using freshly made vegetable juices in our practice. The freshly made vegetable juices are very alkaline in nature and they are the cornerstone in the treatment. They reduce acidity in all parts of the body and in that way increase the oxygen supply to all the cells. Because of the amazing results we have seen with the freshly made vegetable juices we prescribe these juices to every patient that we see. Thank you and love! Dr Hermann and Elma Engelbrecht. 05 March 2008

AFTER SALES SERVICE:

We want to thank you and all the Staff, most sincerely, for the way in which you arranged collection of our Oscar machine, sorted out the problem with the bearing, and then returned it to us, all within a week.
That's what we call service!!
We will certainly recommend to our friends that they purchase an Oscar from yourselves.
With best wishes.

Brian & Marilyn Young

AFTER SALES SERVICE AND PRODUCT REVIEW: OSCAR  JUICER

Subject : Replacement Drum Cap D900

Thank you for your quick response in replacing the cap.  This is a quality that seems to be lacking in South Africa for quite some time.

Our juicer is in continuous trouble free use, excellent quality.

Thank you again for your cooperation.

Kind Regards

C. Francois De Klerk
Southern Cape

PRODUCT REVIEW: EZIDRI FOOD DEHYDRATOR

Dearest Colleen,

When I ordered my dehydrator from you at the Organic Expo in October last year, you told me that a whole new world is going to open up for me.  I also got "Living Cuisine" by Renee Loux Underkoffler, and how right you are!

My family and friends do not know what has hit them !!!  I am constantly thinking about what else can I try out and get them to eat and give me feedback!  I enjoy making the things more than actually eating it!  Oh my, what fun I am having.

As at the time of writing, I am eagerly waiting for the delivery of my Vita-Mix blender

Blessings,

Ananda

 

 

Dear Colleen,

 

Many thanks for your prompt response.

 

Your service excellence and efficiency is most commendable.

 

Ps - I have also bought the ezidri dehydrator, Oscar juicer and the eco sprouter, all of which I will contact you if I need help.

Thanks once gain.

Regards

Darshana