1. If your item is a working part that is more than one year old, please head to the Healthmakers Online Store to purchase a new part as this is not a manufacturing defect but wear and tear.
  2. For schematic drawings to identify which part needs replacing please go here
  3. If you believe that it is not wear and tear and that is should be covered under warranty, then please follow the steps below
  • If your item was ordered before 12 May 2014 click here
  • If your item was ordered on or after 12 May 2014 click here