FAQ :: Healthmakers

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Healthmakers :: FAQ

FAQ (Frequently Asked Questions)

Below is our Frequenly Asked Questions (FAQ) where we try to answer all your queries. If you do not find the answer you are looking for, please send us an email with your question and we will add it to our FAQ.

Contact Details:
email: faq@healthmakers.co.za
Tel (South Africa): 0861 100 695
Tel (int): +27 34 331 4824

General Questions

1. Where can I find health videos

Shipping Questions

1. Does Healthmakers ship by courier to countries outside South Africa?
2. How long does it take for me to receive my order? I live in Johannesburg
3. How do I track my parcel that was sent by courier?
4. How do I track my parcel that was sent by post?

Products - Blenders

1. What's is the difference between the Vita-Mix 5200, 5000 and the TNC?
2. Is the Ice Tank super Blender still available in SA?
3. Where is the Hi-Blend Multi Speed Super Blender manufactured?
4. What is the difference between a blender and a Super blender

Ordering

1. Do you accept Diners Club cards?
2. I dont own a credit card or internet banking and there is no Standard Bank near me. How can I pay?

Repairs

1. Does Healthmakers carry spares for the Lifestyle Equipment?

Credit Card Payments

1. What does it mean if I see a Red X in the Authenticated field when I view a transaction?
2. My Credit Card payment transaction was declined, what should I do?
3. I tried paying online with my credit card but failed the 3D Secure password. What should I do?

PAYMENT QUESTIONS

1. ACCOUNT DETAILS FOR PAYMENT INTO THE POST OFFICE
2. Banking details and procedure for EFT payment
3. DIRECT BANKING DETAILS

Viewing the Website

1. Why are the Healthmakers web pages jumbled?

Registration and Passwords

1. Lost your password?
2. I have forgotten my username AND my password

Products - Water Purification

1. How to replace the filter candles?

Caring for a Ceramic Filter

1. How to clean your Ceramic Water Filter?

Contact Details:
email: faq@healthmakers.co.za
Tel (South Africa): 0861 100 695
Tel (int): +27 34 331 4824